Busy with work or unable to collect the package? Select a KrossBox location near you and pick up your package at a convenient time.
- Delivery address change
Change the delivery location of your order even when the product is in transit
- Preferred delivery time
We offer the convenience of having your product delivered at the time of your choosing.
- Neighbour drop
we can now deliver your orders to your friendly neighbor, in case you won’t be available to pick it.
- Automated Scheduler
Gain visibility to executives and their availability at any point in time for practical task assignment. Manage all your executives and tasks through Fetchh List view.
Oversee executive efficiency and how quickly they take to complete tasks, improving client experience with the brand. Track executives in real-time, thereby increasing task completion levels and improving client satisfaction.
- Real-Time Updates
Action automated alerts and notifications between executives and external users for ongoing updates. Get real-time updates and view activity timeline of your executives.
- On-duty/Off-duty state
Allows executives to switch between on duty and off duty, agents assign tasks to executives based on this state and working hours.
- Tasks accept/decline
Allows executive to accept or decline the assigned delivery tasks.