Fetchh. Saving the best for the last mile.

Last mile - the mile that makes the difference. The only touchpoint in logistics, last mile delivery seals the fate of a brand. With Fetchh your business will secure success - in delivery after delivery - turning the last mile into the best mile.

Do More Tasks with Fetchh

A technology solution that will enable local stores, Kirana stores, grocery markets to optimize their last-mile delivery and offer the same comforts.

Model of Fetchh

“ Anyone can deliver ” to the next level

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Key Differentiators

KEY DIFFERENTIATORS THAT MAKE FETCHH DIFFERENT AND BETTER DESIGNED TO MEET LAST MILE DELIVERY CHALLENGES.

Despatch – The customer receives notifications with five options after placing an order.

KrossX
Busy with work or unable to collect the package? Select a KrossBox location near you and pick up your package at a convenient time.
Delivery address change
Change the delivery location of your order even when the product is in transit. Enter your information including address.
Route Optimization
the process of finding the best and most cost-effective route for delivery drivers. This doesn't necessarily mean finding the shortest route.
Preferred delivery time
We offer the convenience of having your product delivered at the time of your choosing.
Neighbour drop
we can now deliver your orders to your friendly neighbor a person who lives near or next to your house, in case you won’t be available to pick it.
Automated Scheduler
Gain visibility to executives and their availability at any point in time for practical task assignment.
On-time delivery
Delivery within a specific time. Analyze the data. After gathering the data for a period of time, patterns will begin to emerge.

On-demand real time updates and event driven updates Clients receive a virtual commentary from the workflow, triggered after tasks have been posted on the load board.

From the moment the executives/freelancers are assigned delivery, the notifications that flash on the dashboard, will continue to update on real time basis, with specific event driven updates refreshing on priority. Changes in delivery sought by customers are transmitted through the dashboard and apps to resources, allowing route and load planning to accommodate changes.

Triggered dispatch of communication at various stages of parcel movement.

Customer is never in the dark about progress of delivery. Simple, short and crisp communications are triggered to reach customer by SMS and email regarding progress – from the time delivery has been assigned, through the ‘out for delivery’ status, the ETA, and finally the actual delivery with recipient information.

Greater flexibility to customers who get to choose, the “when, where and how” of delivery.

This is the age of flexibility. Schedules will forever remain in a state of flux and availability of customers in a location can change at the last moment. Customers would love get their products delivered at a place and time of their choice, without disturbing routines, while receiving their much awaited parcel. The five different choices will meet every conceivable delivery choice/requirement of a customer.

Simplified returns removes the hassles and increases customer confidence.

Customers who are assured of smooth returns are more open to make a purchase, unshackled from the anxiety of having to return it within a specified time. Easy returns tips the balance in favor of a sale, nudging an undecided customer to proceed to checkout.

Fetchh WorkFlow

01. Order Sync
Delivery/Return Logistics requirements synced with Fetchh Solutions.
02. Optimized load distribution
The automatically populated updates on availability of Executives of Logistics Partners and Freelancers and their locations are factored in for planning deliveries.
03. Task assignment and notification
The order of deliveries with ETA, and timed delivery requirements are shared/refreshed frequently on screens of Freelancers and Executives.
04. Delivery status
Freelancers and Executives are prompted to update delivery status through customised options (timed or event driven).

Fetchh - Saving the best for the last Mile

Monitoring
Oversee executive efficiency and how quickly they take to complete tasks, improving client experience with the brand.

Real-Time Updates
Action automated alerts and notifications between executives and external users for ongoing updates.
On-duty/Off-duty state
Allows executives to switch between on duty and off duty, agents assign tasks to executives based on this state and working hours.

Tasks accept/decline
Allows executive to accept or decline the assigned delivery tasks.

Our Partners

Get in Touch

CONTACT US FOR A DEMO OR KNOW MORE ABOUT FETCHH

Contacts:

Phone. +1-202-361-2345
Mail. [email protected]
Office. No R0106, Floor 1, Dubai Studio City Near Arabian Ranches, Dubai, US

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Fetchh - your last mile delivery solution With Fetchh your business will secure success - in delivery after delivery - turning the last mile into the best mile. Features. Book a Demo.

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